Privacy Policy

Privacy Policy

Welcome to the website of EASY EDM Ltd. (“Company,” “we,” “our,” or “us”), a company registered in Bulgaria. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.


This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website easyedm.bg.


1. Who We Are


EASY EDM Ltd.

Registered in: Bulgaria

Business Address: Bulevard "Ilinden" 80/6300, Haskovo, Bulgaria

Email: office@easyedm.bg

Phone: +359 88 524 5413

We act as the Data Controller under GDPR for the personal data you provide to us.



2. What Data We Collect


We may collect and process the following categories of personal data:


A. Information You Provide Directly

  • Full name
  • Email address
  • Telephone number
  • Company name
  • Any other details submitted through forms, contact pages, or emails


B. Information Collected Automatically

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data (e.g., pages visited, time spent)


3. Legal Bases for Processing


We process your personal data based on the following legal grounds under Article 6 of the GDPR:

  • Consent – when you subscribe to newsletters or opt-in to communications
  • Contractual necessity – when processing is necessary for providing a service you requested
  • Legal obligation – to comply with applicable Bulgarian and EU laws
  • Legitimate interests – for improving our services, preventing fraud, or securing our systems


4. How We Use Your Data


We use your data for:

  • Responding to your inquiries or requests
  • Managing our relationship with you
  • Sending administrative or marketing communications (with consent)
  • Website analytics and performance monitoring
  • Compliance with legal requirements


5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Service providers (e.g., web hosting, analytics tools) under strict data processing agreements
  • Regulatory authorities if required by law
  • Legal or professional advisors, when necessary to protect our legal interests


6. International Data Transfers

As a company based in Bulgaria, we primarily store and process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).


7. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Object to processing based on legitimate interests
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria


Contact CPDP:
Website: https://www.cpdp.bg/
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria


8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After that, your data will be securely deleted or anonymized.


9. Cookies and Tracking

Our website uses cookies and similar tracking technologies. You will be presented with a cookie banner upon your first visit, allowing you to manage your preferences. For more information, please see our Cookie Policy.